Integrated Automation
Integrate your message across multiple channels and have the confidence of knowing your message is timely, targeted and effective.
Connecting with your customers means communicating within their preferred channel but if the subject is time or message critical a single channel may not be enough.
Communicate with your customers in their channel of choice and take an integrated & automated approach to channel management. Simply provide a single file and we’ll work with you to determine a multi-channel approach along with the corresponding triggers for each.
Below is an overview of each channel and options for integration:
A primary communication channel that can be supported by an automated print mail for example, if an email address is incorrect or there is a ‘bounce-back’, a physical letter can be automatically generated and sent to the recipient.
Physical Mail
A primary communication channel that works well for supporting emailed communications or as a stand-alone channel for important or complex information.
SMS
A good support channel for follow-up reminders and prompts with automated messaging triggered by predetermined timings or customer actions.
Have something more complex in mind or need some advice? Contact us to connect with one of our team.
Why Choose Datam
A proven track record
Over three decades of proven experience. Expertise, processes and resources that are trusted by some of New Zealand’s biggest brands.
Lead with what’s best for the customer
In a digital world where choice is unlimited, our technology and people enable you to deliver secure data-driven communication across multiple channels.
Adding value, making business easier
Our experienced team of experts can help reduce operational pressures and help manage business change.
Backed by a logistics powerhouse
As a New Zealand Post business division, Datam has the credibility and a solid foundation to take business communications into the future.
Engage Smarter Today
Datam is a proven business partner, with scalable and integrated solutions, making it easier for you to focus on your core business. We would love to hear from you, we are always keen to chat.
